- info@royalwayzme.com
- Dubai, UAE.
- +971 4 341 9526
FAQ
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1. What products does ROYAL WAYZ TRADING CO LLC offer?
We offer a wide range of products related to the hospitality and food service industries, including hotel amenities, buffet and banquet equipment, kitchen small wares, pastry and baking tools, cookware equipment, refrigeration equipment, disposables, storage and transport solutions, and janitorial supplies
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2. How can I place an order?
You can place an order by contacting us directly via phone at +971 4 341 9526 or by emailing us at info@royalwayzme.com. You can also visit our website at www.royalwayzme.com to browse our product catalog and place an order online.
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3. What are your shipping options?
We offer fast and reliable shipping options to customers in Dubai, UAE. Shipping costs and delivery times may vary depending on your location and the size of your order. Please contact us for more information.
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4. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please contact us for more information on international shipping options and costs.
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5. What is your return policy?
We have a 30-day return policy for unused and unopened items. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order to arrange for a return or exchange.
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6. Do you offer wholesale pricing?
Yes, we offer wholesale pricing for bulk orders. Please contact us for more information on our wholesale pricing and minimum order quantities.
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7. Can I request a catalog?
Yes, you can request a catalog by contacting us directly via phone or email. You can also download our catalog from our website.
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8. Do you offer product customization?
Yes, we offer product customization for select items. Please contact us for more information on our customization options and pricing.
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9. What payment methods do you accept?
We accept payment via bank transfer, credit card, and cash on delivery (COD) for orders in Dubai, UAE. For international orders, we accept payment via bank transfer and credit card.
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10. How can I contact customer service?
You can contact our customer service team by phone at +971 4 341 9526 or by email at info@royalwayzme.com. Our customer service team is available to assist you Monday through Friday, from 9:00 AM to 6:00 PM (GMT+4).
